Frequently Asked Questions
What am I entitled to as a member of SANITI?
You are entitled to receive representation and advocacy on all issues relating to your course of study. SANITI also provides support & wellbeing, events and employment services.
If there is something you’re not sure we can help with, let us know and we will do our best to connect you with someone who can
Where are you located?
Nelson Campus: L Block, opposite the library
Richmond Campus: Student Centre, B Block
Marlborough Campus: Student Hub, J Block
Woodbourne Campus: Aviation Building (Room 123)
Who do I contact if I need assistance?
Phone SANITI on (03) 546 2425 or email hello@saniti.co.nz. You can also use our ‘contact us‘ page.
If I am not based in Nelson, how can I still receive assistance from SANITI?
SANITI has resources allocated to supporting students who are on other campuses or are studying away from Nelson. If you cannot visit us, reach out via phone on (03) 546 2425 or email hello@saniti.co.nz.
If I am a part-time student am I still eligible for SANITI services?
YES! All students enrolled through NMIT are eligible to use SANITI services.
Why should I come to SANITI for assistance?
Because we offer FREE Independent, confidential advice. The Association has 20+ years experience working with student issues, and has an in-depth knowledge of NMIT policies and procedures from Academic Appeals to Serious Misconduct.
I am not happy with my tutor, what can I do?
Contact your Programme Area Leader. If you don’t know who they are, ask at reception. Still having issues, or want some support contact us.
My class had been cancelled and I want to complain, how do I do it?
Contact your Programme Area Leader. If you don’t know who they are, ask at Reception. If you’re still having issues or want some support contact us.
I feel I am being bullied/harassed by another student; can you help me?
Yes, contact us. NMIT has a harassment policy (Harassment policy) available online at www.nmit.ac.nz. We can support you through the process.
I got a poor mark for an assignment, is it possible to get it reassessed?
Depends on the course. Refer to your course regulations (you should have been given them as part of your handbook) or ask your tutor or Programme Team Lead. Still having issues or want some support contact us.
I have been accused of plagiarism, how can you support me?
SANITI has staff who are knowledgeable about NMIT policies and procedures. Contact us and we can provide information or support you through the process.
I missed a test can I re-sit it? What are my options?
Approach your tutor first, if you have a genuine reason for missing the test or a medical certificate a re-sit may be an option. Other options may be available, speak to your tutor or Programme Team Lead. Still having issues or want some support contact us.
I have no money and I can’t pay my bills, can you help me?
There may be a number of avenues available through Studylink, WINZ, SANITI’s own hardship system or community agencies. Contact us and we can assist you.
I’m struggling, stressed and in danger of failing my course, what should I do?
NMIT offers three free counselling sessions to students (nationwide) through ‘OCP’. Call 0800 377 990 to make an appointment (you will need your NMIT Student ID number). Want some support contact us.
Our landlord is trying to kick us out, what should we do?
Try contacting the Tenancy Services 0800 836 262. Still having issues or want some support contact us.
I am having trouble finding childcare, what can I do?
There may be options through Campus Corner located on NMIT’s Nelson Campus. You can contact them directly on 03 548 0104 or through the NMIT Learner Success Team. Other options may be available through WINZ, Barnardos or Oscar. Contact us for more information.
I don’t want to have a SANITI membership.
All enrolled NMIT students are members of SANITI for FREE! If you do not wish to be a member of SANITI, you can opt out by emailing the President at president@saniti.co.nz.
What is the Complusory Student Services Fee (CSSF)?
Tertiary education organisations (TEOs) can charge their learners a student services fee to fund delivery of services that support learners and enhance their academic experience. There are certain regulations that Tertiary Education Providers must comply with regarding how the fee is used and charged. These fees are also reported on by the provider.
What are the CSSF categories?
Currently there are ten (10) categories that the CSSF can be used.
They are as follows: Advocacy and legal advice; Careers information; Childcare services; Clubs and societies; Counselling services; Employment information; Financial support and advice; Health services; Media; Sports, recreation and cultural activities.
Got a question that isn’t answered here?
Send us your question and we’ll get back to you with an answer.